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🔧 Ongoing service

Your AI Agents Stay Sharp — Even When You’re Not Watching

Deploying an AI agent is step one. Keeping it optimized, secure, and evolving with your business is where the real value lives. That’s what this service does.

Monthly retainer €490 – €2,400/month Commitment: 3 months minimum | Designed for SMBs with 3 to 10 employees

What every plan delivers from day one

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Continuous monitoring

Your agents are watched around the clock. You get alerted about issues before your clients even notice — not after.

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Updates & bug fixes

APIs change. CRMs update. Bugs happen. We fix them fast — within hours, not weeks. Your agents never stay broken.

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Responsive support

Problem? You contact us, we intervene. No ticket lost in an anonymous system — a contact who knows your business.

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4 PM email recap

Every day (or every week depending on the plan), a clear recap email at 4 PM: what was done, what improved, what needs attention. You always know where things stand.

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Mini video training

Your team gets a 15–30 minute video walkthrough at regular intervals. New features explained, questions answered, confidence built. No documentation required.

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Performance report

See the hard numbers: tasks executed, time saved, incidents handled, AI costs tracked. Every report proves your ROI.

GDPR & EU AI Act compliance

We verify compliance proactively — so a regulatory inspection is just a formality, not a crisis. Full audit →

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Included evolutions

Every plan includes dedicated hours for evolving your agents: new workflows, new data sources, new business rules. Your AI grows as fast as your business does.

Pick the level of support your business needs

Essential

€490/month
  • 24/7 availability monitoring
  • Email alerts on outages
  • Bug fixes (within 48 business hours)
  • Quarterly security updates
  • Email support (response within 24 business hours)
  • Weekly email recap (Friday 4 PM)
  • Simple monthly report
  • Quarterly GDPR check
  • 2h evolution included/month
  • 1 agent covered

Premium

€2,400/month
  • Complete 24/7 monitoring (availability + perf + costs + AI quality)
  • Multi-channel alerts (email, SMS, Slack/Teams)
  • Critical bugs: intervention within 1h (7 days/week)
  • Continuous updates + AI model migration
  • Phone + Slack/Teams support (response within 1 business hour)
  • Daily email recap at 4 PM
  • Video mini-training every 72h
  • Weekly report + real-time dashboard
  • Drift detection + quarterly re-training
  • Complete monthly compliance audit (GDPR, AI Act, ISO)
  • AI cost optimization (tokens, infra)
  • 12h evolution included/month
  • Monthly strategic review with the executive
  • Dedicated contact
  • Unlimited agents

What exactly changes between plans

📱

Monitoring

Essential: Availability (up/down) + email alerts
Business: + Performance + token costs + SMS alerts
Premium: + AI response quality + drift + real-time dashboard + Slack/Teams alerts

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Support & responsiveness

Essential: Email, response within 24 business hours. Bugs fixed within 48h
Business: Email + phone, response within 4h. Bugs fixed within 4 business hours
Premium: Phone + Slack, response within 1h. Critical bugs within 1h, 7 days/week

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Follow-up & communication

Essential: Weekly email recap (Friday 4 PM)
Business: Daily email recap at 4 PM + video call every 72h
Premium: Daily recap at 4 PM + video 72h + monthly strategic review with the executive

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Updates & evolutions

Essential: Quarterly security patches + 2h evolution/month
Business: Monthly updates + prompt optimization + 5h evolution/month
Premium: Continuous updates + model migration + quarterly re-training + 12h evolution/month

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Reporting

Essential: Simple monthly report (uptime, incidents, actions)
Business: Detailed monthly report + KPIs (tasks, time saved, costs)
Premium: Weekly report + real-time dashboard + cost/ROI analysis

Compliance

Essential: Quarterly GDPR check
Business: Monthly GDPR + EU AI Act compliance
Premium: Complete monthly audit (GDPR, EU AI Act, ISO 42001/27001) + regulatory documentation

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Training

Essential: Updated online documentation
Business: Video mini-training every 72h (15-30 min)
Premium: Video 72h + quarterly in-depth training (1h) + knowledge transfer

Built for businesses without a CIO

  • No jargon: We speak plain English, not acronyms. Every email, every report is understandable by a non-technical person
  • A human contact: No anonymous hotline. You always talk to someone who knows your agents and your business
  • No hidden costs: The displayed price includes everything. No infrastructure fees, token charges, or surprise "overage billing"
  • Flexibility: Change plans every quarter based on your needs. No forced annual commitment
  • Built for 3-10 employees: Don't have a CIO? That's exactly why we're here. We manage your AI as if it were our own

Your AI works 24/7. Its support should too.

Start with 3 months. If your agents don’t run measurably better, walk away. That’s how confident we are.

Choose a plan